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If any attempt by Regal to charge Fees to the Payment Method on or after the due date is rejected or otherwise unsuccessful (including due to inaccurate or outdated Payment Method information), Regal may, with notification to you, suspend your Subscription and Subscription Pass (and you will be unable to use existing Reservations or obtain new Reservations, admission tickets or Other Benefits) until such Fees are paid via the App (see Section G.7(a)). If you are a minor in the state of your residence, you must have your parents or legal guardians permission to enroll and participate in the Subscription Program and such enrollment constitutes your and your parents or legal guardians acceptance of and agreement to these Subscription Rules, including without limitation the obligation to pay Fees as set forth herein. There are no refunds after the printed showtime. Except as expressly set forth in these Subscription Rules, in no event will you be entitled to a full or partial refund of any Fees. Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. But the women that make up Regal's customer service team make it look easy, and can still find time at the end of a busy workday to celebrate a birthday with a party that brings the team together. You can watch as many movies as you wish, as many times as you wish, but you may not use your Subscription Pass to make Personal Reservations for more than one showtime of the same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). 2023 . There is no fee to enroll or participate in a Crown Club Account. Yes, the guests must arrive at the same time to be admitted into the movie. Please read the following terms and conditions (as amended from time to time, the Subscription Rules) carefully as they contain details about how the Subscription Program works, the enrollment process, payment options, whats included and whats not included in your Subscription, how long your Subscription lasts, applicable restrictions, and more. for additional tickets. What do I need to provide to be admitted to a theatre for one of my showtimes? Why do I have to drive for 50 minutes to another county to see Hitchcock? We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. To me, it seemed like there actually is no Customer Relations Dept., and that Fandango simply offers a "dummy" number. PG - Parental Guidance Suggested -- Some material may not be suitable for children. Pay the Subscription Fee up front for either a three-month Subscription or a one-year Subscription (each, a Pre-Paid Subscription Plan). All Regal Entertainment Group theatres are smoke-free environments. Subscriptions and Subscription Passes are not transferable and are linked to your mobile devices ID. There does not appear to be any customer service. A student discount is available at the box office and student ID must be presented at the time of ticket purchase. 2023 ForLocations.com All rights reserved. The latest complaint unproffesionalism and rudeness. In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. Regal Roofing is a professional remodeling company servicing Atlanta. Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Choose a screening type. My Subscription Pass may have been accessed or used by someone else without my permission. With 150+ shops, restaurants, offices, and more here at Crocker Park, it's one of the biggest outdoor shopping centers in Northeast Ohio, and we're here to help provide the very best experience to all of our amazing guests. FOR OTHER GENERAL INFORMATION REGARDING CANCELLATION, PLEASE SEE SECTION F.4 BELOW. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. The matinee hours may vary by theatre location based on market or territory. Subscription fees are set forth in the App (Subscription Fees). Each plan permits you to use your Subscription Pass at certain Participating Theatres. Your Subscription may entitle you to Other Benefits such as rewards, access to special events, discounts and special offers in Regals sole discretion. Yes! Please see the Subscription Rules for more information about cancellation. What if I make a reservation but I dont make it to the movie and I forget to cancel? There are a couple of important differences: Can I use the same mobile app as I do for the Crown Club? Understanding the whole business. Please allow 24 hours for the credits to appear in your account. Sign into your Regal Crown Club account. Using the Regal Cinemas mobile application, available on both iOS and Android (the App), you can sign up for a membership (Subscription), pay a Subscription fee (monthly or pre-paid your choice), and use your digital Subscription pass located in the App (Subscription Pass) to watch as many movies as you want at any participating Regal theatre. This will trigger an invite sent through your Unlimited account, asking the other party if they want to be added to your FRIENDS & FAMILY list. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. If I have a Subscription, can I cancel my Crown Club account without cancelling my Subscription? Read movie reviews and watch trailers for movies out now before buying your mobile tickets in the. Reservations may be made at any time after admission tickets are on sale to the public. Can I book tickets for non-Subscription Program members when I make a reservation with my Subscription? Discover which options are the fastest to get your customer service issues resolved.. Hours may fluctuate. Movie tickets purchased through Regals mobile apps or websites include non-refundable convenience fees. Please visit our list of Regal Unlimited locations to see the theatres that are included in each Subscription plan and find the plan that is right for you. Can I change my Subscriptions billing plan (i.e., monthly vs. annual)? Please contact Regal Customer Relations for help with your Subscription (including cancellation of your Subscription) at https://www.regmovies.com/rcc/contact-us (Customer Relations). Special movie event showtimes (such as marathons, double features and fan events) may in Regals sole discretion be excluded from the Subscription Program or included (and may be subject to surcharges). Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. Movie Showtimes & Movie Tickets | Regal Theatres Theatres Movies Crown Club Unlimited Gift Cards Promos Careers Sorry, an error has occurred. Yes. The photograph will be used by Regal for identification and fraud prevention purposes when you obtain and/or present admission tickets at the theatre, or use your Subscription Pass to enjoy other Subscription Program discounts and benefits. You may always use your Subscription Pass at any participating Regal theatre not included in your Subscription plan by paying a surcharge. Cancellation of any Subscription plan under Sections F.1(b) or G.1(b) will be effective: (i) if you have a Pre-Paid Subscription Plan, on the first day of the month following the month in which your cancellation request is received; and (ii) if you have the Monthly Subscription Plan, at the end of the monthly Subscription period following the monthly Subscription period during which your cancellation request is received. Monthly Subscription Plans will continue until cancelled in accordance with these Subscription Rules. Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Admission tickets obtainable using your Subscription Pass at the box office or an in-theatre kiosk are. Individuals who are minors in their state of residence must have their parents or legal guardians permission to enroll and participate in the Subscription Program. Contact Us Customer Support and Information Live Support & Info General Support: 1-800-774-6237 Monday - Friday: 6:00am - 7:00pm PTSaturday & Sunday: 8:00am - 5:00pm PT Bookings and general support Australia: 132488or 1300 551 853 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm Reseda, CA 91337. This page will provide you with a list of our theatres, sorted by state. The Regal Crown Club FAQ's can be found here. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. What if I'm a minor? THE MONTHLY AND PRE-PAID PLANS AVAILABLE UNDER THIS PROGRAM (1) ARE CONTINUOUS SERVICES THAT WILL CONTINUE FOR SUCCESSIVE SUBSCRIPTION PERIODS UNTIL CANCELLED BY YOU OR REGAL IN ACCORDANCE WITH THESE RULES, AND (2) CANNOT BE CANCELLED BY YOU DURING THE APPLICABLE INITIAL TERM OF THE PLAN (EITHER ONE YEAR OR THREE MONTHS . There are no refunds after the printed showtime. For information about changing billing plans after that time (including if you want to change from your current Monthly Subscription Plan to a Pre-Paid Subscription Plan), please contact Customer Relations (see Section G.7(a)). checks for MPAA guideline adherence at the doormans post and theatre checks. Not all Regal Entertainment Group locations offer a bargain matinee price discount. How do I use Regal Gift Cards to purchase tickets? Each Subscription has an initial, non-cancelable term of either three months or one year (depending on which plan you choose), subject to certain limited exceptions set forth in the Subscription Rules. A list of. I live in Citrus County, where there are two Regal Theatres. Reservations may be made via the App. You can visit your local theatre to find their specific pricing policy. My plans changed - can I refund my order? for proof of age for each additional ticket being purchased. Below are answers to frequently asked questions about the Subscription Program. . Yes! Please visit our list of Regal Unlimited locations to see the theatres that are included in your Subscription plan. Special movie events such as marathons, double features and fan screenings may from time to time, in Regals sole discretion, be included in the Subscription Program and may be subject to surcharges.

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